List of Frequently Asked Questions (FAQs)
🛍️ Ordering
Q: How do I make a purchase?
Just look through the shop, pick out what you want, fill your cart and continue to checkout. You can buy through us using PayPal and major credit cards.
Q: Am I allowed to adjust my order following my purchase?
If there is no shipping information yet, please message us at contact@rosinawilderman.shop and we’ll help you as soon as possible.
🚚 Shipping
How much are shipping expenses?
We ship all orders free of charge, without any minimum order required.
How much time does delivery usually require?
Delivery of your items usually takes 5–10 business days within the UK.
Q: Can I get packages sent to me in different countries?
At present, we only offer shipping within the United Kingdom.
How to Get a Refund
Q: How do I arrange a return if I’m not satisfied?
Within 30 days after receiving, you can send back items you don’t want. Original condition for every item is required.
How can I return a product?
Please send a message to contact@rosinawilderman.shop giving your order number and the reason for your return.
Q: When can I expect to get my refund?
We start the refund process after we have checked the returned item in 7 business days.
💳 Payments
What different ways can I pay you?
You may pay with PayPal or credit cards after going through secure checkout.
Q: Is my payment data safe?
A: Absolutely. All payments on the platform are kept secure, as transactions are done through trusted providers.
Customer Service
Q: What ways are available to get in touch with you?
You may reach us by calling +44 631 754 3179 or sending an email to contact@rosinawilderman.shop.
Feel free to ask us if there’s anything else you’d like to know.
Send us a message at contact@rosinawilderman.shop anytime and we’ll be happy to help you.